Bag policy & security
Bag policy and security screenings
Bag restrictions
We take the safety and security of all of our guests, artists and staff very seriously. Visitors are no longer allowed to bring bags or backpacks into the Uber Arena.
Guests are permitted to take one small bag/handbag with them which does not exceed the size of “DIN A4” (21.0 x 29.7cm).
Depending on the event, the respective promoter of the show may determine even stricter rules. It’s best to check the event page on our website before your visit for further details.
Bag storage
There is limited storage capacity for bags that exceed the allowed size limit, at a cost of 6 EUR per bag (For season ticket holders of Eisbären Berlin and ALBA BERLIN home games: 4 EUR). The fee is charged to cover the costs for this service only. Any potential surplus will be donated to the charity organization "Anschutz hilft e.V.".
If you have to bring a large bag with you, may we also recommend using the storage facilities at Ostbahnhof station, which is located only short walk from the arena.
Security screening
We are aware of the need for security among our guests, artists and promoters. That’s why the Uber Arena uses detectors at the doors.
The screening procedure is quick and easy – please follow the instructions from our staff members and pass through the screening arch when asked to.
When should I arrive?
We generally recommend arriving at the venue in plenty of time. For most events, doors open two hours before the show starts. The earlier you arrive, the quicker you will be able to pass through our security checks. Please check the respective event page on our website for detailed event timings.
You can find more information and useful tips for your visit at the Uber Arena in our FAQ.