Premium Ticket Guide

Have you purchased a Premium Ticket via the Uber Arena channels on or after 1 November 2024? We use the ticket platform AXS.com to sell these tickets. Tickets are only issued as mobile tickets via this platform.

After purchasing a ticket, you will receive a confirmation email with instructions on how to retrieve your tickets.

How it works:

Download Uber Platz app: Download the Uber Platz app (available in the App Store for iOS and in the Google Play Store for Android) onto your smartphone or update the app you already have installed.

Log in and get your ticket: Log in to the app with the access data you created when you purchased your ticket. All purchased tickets will be displayed in your account. In exceptional cases, tickets are not displayed there immediately after purchase. There may be delays.

Transfer ticket: Easily transfer the tickets to your companions.

On event day: Show your Mobile ID and and the QR code generated in the app at the entrance.

*The newest version of the Uber Platz app needs to be installed. (Release March 26, 2025)
**Account credentials that were used in our previous online shop are not working with AXS. A new account needs to be created.

You purchased a Premium Ticket via our online shop before 1 November 2024, specified ‘print@home’ or ‘Mobile Ticket’ as the delivery option and can no longer find your ticket?

Please click here to login into your account and retrieve your tickets.

If you have any questions about Premium Tickets purchased directly from Eventim.de, please contact the contact centre there directly.

Please note that Premium Tickets purchased from Eventim for events in the Uber Arena do not include a parking ticket.